Find answers to common questions about our services here. If you need further information, feel free to reach out.
For product-specific questions, visit FAQs on the product pages on the following links.
Credits and pricing
Why use our products instead of others on the market?
How do the credits work?
What is the pricing?
Are there long-term contractual commitments or minimum usage requirements?
Will I get a refund for any downtime I experience?
Can I see legal-related documents?
Can I increase identification accuracy?
How to increase identification speed?
What size of photos is best?
Do you have API documentation available?
Do you have a demo? How can I test the features?
Are there SDKs or libraries for my development?
How is access to the API authenticated and authorized?
Can I use a single API key across all your products?
How are updates and changes to the API communicated?
Is there an admin panel for the management of my API keys?
Are there any limitations on API requests?
What latency times can be expected?
What guarantees are provided regarding API availability and uptime?
How are data protected during transmission and storage?
Can I get images similar to the ones I submitted?
Can I get a list of all the classes that you can identify?
What is the license of the content you provide?